FAQ

FREQUENTLY ASKED QUESTIONS ABOUT OUR MACHINES

Can you provide an operator with your mini excavators?

Absolutely. We have operators who are experienced in most types of excavation.

Do I need a ticket or special license to operate your mini excavators?

No ticket is required and we can give you the run down on how to operate our mini excavators when you pick the machine up.

What is the height of the 1.7 ton Kubota mini excavators?

2350mm with the canopy on, 1800mm with the canopy removed.

What is the width of the 1.7 ton Kubota mini excavators?

990mm with the tracks in.

How deep can the Kubota U17-3 dig down to?

2310mm.

Can you provide a risk assessment, service history, flashing light and fire extinguisher for large work site health and safety purposes?

Yes we can provide the necessary documents and safety gear for large sites.

What is included in the day hire price?

Our mini excavators come standard with 3 buckets, a 300mm GP bucket, a 450mm GP bucket, a 1100mm mud bucket and a ripper all on a trailer and ready to be towed to where you need to dig.

How many hours do I get the mini excavator for?

Our hires are one day not 24 hours so we give you 12 hours of use in what we define as “per day or p/d”.

What size mini excavators do you have?

Currently we have Kubota U17-3’s which is a 1.7t mini excavator. Where needed, mostly for wet hire we can cross hire excavators of various sizes to meet the needs of the excavation work.

BUCKETS AND ATTACHMENTS

What buckets do the mini excavators come with?

Our machines are hired out with a ripper, an 1100mm mud bucket, 450mm GP bucket and either a 300mm or 200mm GP bucket.

Do you have a hammer or rock breaker? If so how much is it to hire it for the day?

Yes we have a hammer. Cost is $180 p/d ex GST.

Do you have augers (earth drills)? If so how much to hire them for the day?

Yes we have 450mm and 300mm augers. Cost is $75 p/d ex GST which includes the auger bit and the driver.

The pull pin is hard to remove and install and I have to use a hammer to get it in and out when changing the buckets. Is this normal?

No this is not normal. The pull pin should be easily removed and installed by hand. The problem is that the bucket is not at the correct angle to release the load off the pull pin. Angle the bucket so the digging edge is facing down to the ground or there abouts, when the bucket is at the right angle you will see bucket hang by the pin that is fixed and the load released from the pull pin and it will be easy to get in and out. If you need a hammer to get it in and out it’s not at the right angle.

TRAILERS

What size car do I need to tow your mini excavators on trailers?

You need a vehicle that can tow 2 ton braked. We cannot allow anyone to tow the trailers with a vehicle that is not rated to this weight as our and your insurance will not cover you in case of an accident.

Can I load the auger or hammer on the trailer too?

No the auger or hammer will put the trailer over weight if it is carried on the trailer with our mini excavators so these attachments need to be loaded into your vehicle.

INSURANCE

Are the mini excavators insured?

Yes they are. The excess for any damages is $1500 ex GST. The excess however can be reduced to $250 ex GST for a small fee of $35 ex GST per day.

I am a tradie and I have my own insurance, will that cover your equipment?

Some trades people do have insurance that will cover our tipper truck and mini excavators. This type of insurance coverage is called “hired in plant” coverage. You will need to check with your insurance broker specifically to see if your policy does cover our machines when hired by you.

HINO TIPPER TRUCK

What license is needed to drive your tipper truck?

Our Hino Dutro is 4.5t GVM (gross vehicle mass) so only a manual car license is required to drive it.

What is the load capacity of the tipper?

The tipper weighs 3.0t so load capacity is 1.5t which brings it up to the 4.5t GVM.

What is included with the hire of tip truck?

The tip truck is fitted with a 500kg manual lift mini crane and six tie down points so it is ideal for carting a variety of loads. The sides of the tray drop down and the rear tail gate swings open so loading the truck is easily done with the likes of a fork lift where needed. We also provide a tarp for covering loads.

How many hours do I get the truck for?

Our hires are one day not 24 hours so we give you 12 hours of use in what we define as “per day or p/d”.

How many free kilometres do I get per day?

Included in the days hire is 100 free kilometres of travel. After this each kilometre is charged at 25 cents per km.

DELIVERY OR FLOAT

Do you offer delivery?

Yes we can deliver our mini excavators to where you need to do the work.

How much is delivery?

Delivery costs depend on where you need the machine to be delivered to. Delivery costs start at $55 ex GST see this map for an indication of what it may cost http://www.diggers4hire.com.au/delivery/
We also need to factor in things like peak hour traffic, toll roads, refuelling and cleaning the machines after use so the map is provided as a guide only.

HIRING – GENERAL

What information do you need me to provide before I hire from Diggers 4 Hire?

To set you up as a new customer in our system we will need the following.

A copy of the drivers license of the person who will be considered to be the hirer and the point of contact.

A copy of the business card of the hirer that includes the following information. Name of business to be invoiced. Address and phone number of that business. Email address of the hirer and or of the accounts department of the business who will be invoiced.

How many hours do I get the equipment for?

 

Our hires are one day not 24 hours so we give you 12 hours of use in what we define as “per day or p/d”. We can however provide our equipment the day before where available and when pre-arranged.

HIRING – LONG TERM

Do you offer cheaper rates for long term hiring? If so how much?

Our 5 days consecutively rate is $895 ex GST

EXCAVATOR TERMINOLOGY GLOSSARY

Wet hire: This type of hire is where we supply you with an operator for the mini excavator

Dry Hire: This type of hire is where you take our equipment and operate it yourself.

Auger: An auger is a drill used to dig holes in the ground. Consider this to be the much bigger brother of your standard drill bit.

Auger Driver: The auger driver is the hydraulic powered unit used to drive the auger. This is like the drill used to drive your drill bit.

Hammer or Rock Breaker: This mini excavator attachment is hydraulic powered and is used for breaking up rocks and concrete.

GP Bucket: The abbreviation “GP” means general purpose. These buckets are “toothed” and are primarily used to dig or excavate.

Mud Bucket: These are generally the widest buckets each sized excavator can be fitted with and are used for moving loose or already dug up material. They are generally not fitted with teeth.

Ripper: The ripper is the single toothed attachment that is great for concentrating all of the excavators power into one single point. Chores like ripping up broken up concrete, tree roots and stumps are perfect for the ripper.

Sifter or Shaker Bucket: This is a large bucket not fitted with teeth that has ribs that can screen or separate soil from other debris down to around 20mm.

Pull Pin: This is one of two pins that retain the buckets and attachments on the boom. The pull pin is removable and is retained by a lynch pin.

Lynch Pin: This is the small retaining pin or clip that is located on the end of the pull pin. These are frequently lost by our customers so we do charge for lost lynch pins.

Boom: The boom is the arm that the mini excavators use for digging.

Zero Swing: Zero swing or zero tail swing refers to the fact that when the mini excavators cab or main body turns there will be no collisions with anything that is close by due to the fact that the body is does not hang over the foot print of the excavator’s tracks.

Slew: Slew refers to the ability to angle the boom in relation to the mini excavator’s main body. This handy for digging at an angle where there may be obstacles in the way.

Dozer Blade: The dozer blade is located under the mini excavator’s boom and is used to push dirt and other debris around.

Canopy or ROPS: Our mini excavators come standard fitted with a ROPS (roll over protection system) which consists of four posts and a heavy duty roof. With the ROPS or canopy fitted the mini excavator stands at 2350mm high however it can be removed to make the machine stand at 1800mm high. Removing it is at least a 2 man job.

Rabbit Setting: The rabbit setting is like a second gear for the mini excavators and only effects how fast the machines will travel using their tracks. If you want the machines to dig or swing faster, you need to use the throttle.

Rubber Tracks: The rubber tracks are the means that propel the mini excavators. Larger excavators are typically fitted with steel tracks which easily damage concrete and the likes. Rubber tracks are much more forgiving and only leave black marks much like a cars tyre.

Reach: This is the distance a mini excavators boom can reach forward or down.

Kubota: The brand name of our ultra-reliable mini excavator’s. Think of Kubota machines being the Toyota’s of the working machinery world.